If you have lost your password or were suspended for entering too
many wrong passwords, please follow these directions:
First attempt to receive a password or account name retrieval via the link found under the login on the main page of the website.
If you do not receive the email within an hour, please submit a DQA which can be found under the "Support" section, and provide us with the following information to verify that it is your account:
Date of birth:
Registered Email Address for your account:
Character(s) on the account (their levels, class):
Email Address or Password you would like it changed to:
(please create a gmail.com email account, as a number of other domains are unable to receive the GamesCampus password reset messages)
Once we receive your DQA, we will check our records to see if it matches what we have in our system. After you send us this information, the password retrieval process / email change may take 1-2 business days.
If the information provided to us is incorrect we may not provide support under the assumption that the account is not owned by the poster.
If you cannot log in to the account you wish to recover information from, please create a new temporary account to send in the DQA.
Bear in mind that false claims will not be tolerated. Asking for information for an account which is not yours will be followed by a permanent account ban on all accounts associated with your domain/IP.